Innovation

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Building trust between users and technology

Fostering trust with your users can be a battle, but the rewards you’ll get are worth the fight.

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What are Social Impact Companies and Why Do They Matter?

If you pay any attention to business news and trends, then you have probably noticed an increase in the number of companies embracing “social impact” as a core value. Consumers are taking notice, as a 2018 study found that 78% of Americans expect companies to go beyond making profits; they must also positively impact society. …

What are Social Impact Companies and Why Do They Matter? Read More »

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Wrap Up + Getting to Pilot

When we first started, we were refining a problem, onboarding your team, and setting up tools. Now, we’ll do the reverse.

A man holds up a diagram during a CauseLabs strategic workshop.

Week 4: Synthesis and Roadmap

This week may be the most important because it synthesizes everything into a decision-enabling Roadmap. This is the why. And the how. And the what to do next.

A young man uses a cell phone to test a prototype for a CauseLabs project.

Week 3: Prototyping

Starting now, we’ll take all of our work during discovery, immersion, and ideation and boil it down into something real. This week is all about the Workshop.

A woman places a sticky note on a wall during a CauseLabs strategic workshop.

Week 2: Research + Empathy

Hey gang, welcome back. Hopefully by now you’re really powering with your team and starting to feel the momentum of the process. Last week kicked things off with brainstorming and early research. Now, we’ll focus on confirming the direction, trusting your hunches, experimenting beyond your team, and seeking deeper empathy in your process. So let’s get started!

an assortment of sticky notes from a CauseLabs strategic workshop.

Week 1: Problem Immersion + Drawing Board

This week we’ll dig into the first of two sessions that we call Drawing Boards. In large part they’re exactly what they sound like: a starting place to gather the team and set the focus, built initially around the Problem Statement draft, and a place to keep referring to as the process progresses.

An assortment of supplies used in a CauseLabs strategy workshop

The 4-Week Guide for Digital Innovation

We’re here to help real people like you more easily understand what it takes to build innovative digital tools by doing a few simple things like putting people first, allowing space for collaboration, staying close to those experiencing the problems, and exploring new ways to generate ideas.

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Two innovation hacks you can implement immediately

My friend’s forehead was creased, his consternation visible at the intersection of his caved-in eyebrows. “I have to get out of this building to innovate. I can’t do it here. The technology, the dress code, the culture. It can’t get us where we need to go, and even if it could, it wouldn’t do it fast enough.”

An assortment of post-it notes on a table at a CauseLabs strategy workshop.

How a simple list of emergent themes can save you time and money in digital innovation work

Emergent Themes tries to draw signal from all the beautiful innovation noise, that flurry of empathetic activity that characterizes innovation. Most importantly, these plain-language terms help us have a conversation to answer a key question: “What piece of this problem should we focus on first as we start prototyping?

CauseLabbers sit with end user to understand how to create a better experience.

One discipline that can make or break a healthy start to your digital innovation project

Let’s talk about why empathy is a crucial part of any healthy digital innovation process.

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A Decision Tree for Would-Be Digital Innovators

How do you go from the desire to innovate to creating a process for digital innovation that everyone can rally around?

It's time for your company to grow.

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