As a business owner, I sometimes forget about my website. It is crucial to my business, but if it’s not in crisis, then it’s not top of mind. And I’m a website agency owner! But that’s just it, as an owner I have a lot of other things on my plate. That’s why I rely …
4 Crucial Methods Small Business Owners Can Use to Evaluate Website Performance Read More »
When auditing a website that was behind on updates, we discovered a data breach where at least one malicious actor had accessed one of the servers powering the platform, exfiltrating data stored within that environment. We worked with the company and several third-party partners to immediately assess the situation at a deeper level. This involved …
A Case Study: Dealing with Data Breaches and Malicious Actors Read More »
This week we’ll dig into the first of two sessions that we call Drawing Boards. In large part they’re exactly what they sound like: a starting place to gather the team and set the focus, built initially around the Problem Statement draft, and a place to keep referring to as the process progresses.
We’re here to help real people like you more easily understand what it takes to build innovative digital tools by doing a few simple things like putting people first, allowing space for collaboration, staying close to those experiencing the problems, and exploring new ways to generate ideas.
It all starts with a problem. We’ve found it’s amazingly helpful to have a single statement that represents the nature of the problem, who’s experiencing it, and why it’s so important to solve. We have a simple template you can use, inspired by the ongoing work we do with our friends at IDEO.org.
My friend’s forehead was creased, his consternation visible at the intersection of his caved-in eyebrows. “I have to get out of this building to innovate. I can’t do it here. The technology, the dress code, the culture. It can’t get us where we need to go, and even if it could, it wouldn’t do it fast enough.”
Emergent Themes tries to draw signal from all the beautiful innovation noise, that flurry of empathetic activity that characterizes innovation. Most importantly, these plain-language terms help us have a conversation to answer a key question: “What piece of this problem should we focus on first as we start prototyping?
