Rich is a veteran of the US Navy and a former firefighter/EMT. He completed his undergraduate and graduate degrees at Northern Kentucky University. He has continually grown through positions in Project Management and Product Management at companies ranging from Large Corporations to Small Businesses. His focus is always practicing empathy and ensuring the end user has the most optimal experience.
Throughout his career he has enjoyed working with diverse teams that have delivered several products including websites, web apps, mobile apps, CRM systems, and an LMS.
Rich also practices the mantra of others before self and volunteers with several organizations in the DFW Metroplex throughout the year. He is also a board member for a local product management education group.