Lessons & insights from our journey for positive impact.

Illustration of people looking at a website that says "Maximizing Impact" for Giving Tuesday.

Maximizing Impact: Crafting an Engaging Nonprofit Website for Giving Tuesday & Beyond

As Giving Tuesday nears, nonprofits globally are preparing for one of the year’s most significant fundraising events. In today’s digital landscape, your website is the core of your organization online, blending storytelling, engagement, and donations. This guide is designed to ensure your nonprofit’s website is not just operational, but genuinely compelling and ready to spark …

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Improving CRM Efficiency: Making Your CRM Work Smarter, Not Harder

At CauseLabs, we understand that improving CRM efficiency is crucial for maintaining competitive edge and customer satisfaction. This article offers practical steps to refine your CRM, ensuring it’s not just working harder, but smarter, for your business. CRM, or Customer Relationship Management, is a crucial tool for businesses to effectively manage interactions with current and …

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An assortment of supplies used in a CauseLabs strategy workshop

The 4-Week Guide for Digital Innovation

We’re here to help real people like you more easily understand what it takes to build innovative digital tools by doing a few simple things like putting people first, allowing space for collaboration, staying close to those experiencing the problems, and exploring new ways to generate ideas.

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Problem Statements in Digital Innovation: The Importance of Asking the Right Question

It all starts with a problem. We’ve found it’s amazingly helpful to have a single statement that represents the nature of the problem, who’s experiencing it, and why it’s so important to solve. We have a simple template you can use, inspired by the ongoing work we do with our friends at

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Two innovation hacks you can implement immediately

My friend’s forehead was creased, his consternation visible at the intersection of his caved-in eyebrows. “I have to get out of this building to innovate. I can’t do it here. The technology, the dress code, the culture. It can’t get us where we need to go, and even if it could, it wouldn’t do it fast enough.”

An assortment of post-it notes on a table at a CauseLabs strategy workshop

How a simple list of emergent themes can save you time and money in digital innovation work

Emergent Themes tries to draw signal from all the beautiful innovation noise, that flurry of empathetic activity that characterizes innovation. Most importantly, these plain-language terms help us have a conversation to answer a key question: “What piece of this problem should we focus on first as we start prototyping?

CauseLabbers sit with end user to understand how to create a better experience during an HCD workshop

One discipline that can make or break a healthy start to your digital innovation project

Let’s talk about why empathy is a crucial part of any healthy digital innovation process.

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A Decision Tree for Would-Be Digital Innovators

How do you go from the desire to innovate to creating a process for digital innovation that everyone can rally around?

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